Service Description

This is a FREE 30-minute online (zoom) consultation where the potential client can learn about integrative counselling and therapy and ask the counsellor questions. Clients may share their challenges in seeking counselling. The counsellor will answer any client questions with scheduling, fees, and any other clarifications. We'll support you in any way possible to improve your healing process.

Cancellation Policy

Appointment Scheduling: • Clients can schedule appointments for counselling or therapy sessions by phone, email, or online booking system. • Appointments are scheduled based on therapist availability and client preferences. Cancellation Policy: • Clients are requested to provide at least 24 hours' notice for any cancellations or rescheduling of appointments. • Cancellations made less than 24 hours before the scheduled appointment may incur a cancellation fee, except in emergencies or unforeseen circumstances. Late Arrival Policy: • Clients are encouraged to arrive on time for their scheduled appointments. • If a client arrives late, the session may end at the scheduled time to avoid delays for subsequent appointments. Payment Policy: • Payment for counselling or therapy sessions is typically collected at the time of booking or the beginning of the session. • Accepted payment methods may include cash, credit/debit cards, or electronic transfers. Confidentiality and Privacy: • According to ethical guidelines and legal regulations, all information shared during counselling or therapy sessions is strictly confidential. • Client privacy and confidentiality are always maintained during in-person and online sessions. Technology Requirements for Online Sessions: • Clients participating in online counselling or therapy sessions are responsible for ensuring they can access a stable internet connection, a private and quiet environment, and any necessary technology (e.g., computer, webcam, microphone). Informed Consent: • Clients must provide informed consent before participating in counselling or therapy sessions, whether in-person or online. • This consent includes acknowledging the therapist's qualifications, the purpose and nature of the sessions, confidentiality policies, and any risks or limitations associated with online counselling. Emergency Procedures: • Clients experiencing a mental health crisis or emergency are encouraged to seek immediate assistance by contacting emergency services or a crisis hotline. • Therapists may provide clients with emergency contact information and procedures to follow in case of crises during or outside of scheduled sessions. Termination of Services: • Therapists reserve the right to terminate services if clients engage in behaviour that is harmful to themselves, others, or the therapeutic process. • Clients may also choose to terminate services anytime if they feel it is no longer beneficial or appropriate for them.

Contact Details

• Kamloops, BC, Canada